Salon policies
Our policies, in plain words.
Everything that keeps a visit fair, safe and on time, from arriving ten minutes early to repairs and refunds. The same policies apply at every Aria, and the front desk at your salon is glad to answer anything they leave open.
At every salon
Read before you sit down.
Short and numbered, so each one is easy to point to at the front desk.
Surveillance
For the safety of our guests and team, our premises are monitored with digital video surveillance.
Pricing
All prices are subject to change without notice.
Payments
A $15 minimum charge applies for credit card transactions.
Personal checks are not accepted.
Gift Certificates & Gift Cards
Gift certificates and gift cards are not refundable or exchangeable.
Aria Nail Bar is not responsible for lost or stolen gift cards.
Appointments
Please arrive 10 minutes prior to your appointment to enjoy the full service time.
If you arrive late, your service may be shortened or adjusted to fit the schedule.
Cancellations require at least 24 hours’ notice.
Service Satisfaction
If you are not satisfied with your service, please notify us immediately after completion so we can address your concerns.
No complaints will be accepted once you have left the salon.
We offer complimentary repairs for gel and dip powder manicures within 7 days of the original service.
To schedule a repair, please call the front desk and provide the service date and technician’s name.
Regular polish is not guaranteed.
Complaints & Feedback
If you have any complaints or feedback, please contact the manager at the front desk.
Refunds
We have a no-refund policy on services already completed at Aria Nail Bar.
Refunds or credits will not be issued if you simply change your mind.
Child Safety
Children are only permitted in the salon when receiving a service.
For safety and insurance purposes, children under 8 years old must be supervised by an adult and remain in the lobby.
Parents and guardians are responsible for any damages caused by their children.
Pets
Pets are not allowed in the salon (service animals excepted).
For Your Protection
We are not responsible for loss or damage to personal articles, including clothing and accessories.
Health Issues
Please inform us of any current injuries, illnesses or medical conditions before your service.
This ensures that the service can be performed safely.
Aria Nail Bar is not liable for harm caused if such conditions are not disclosed.
Right of Refusal
We reserve the right to refuse service to anyone.
Deposits
A deposit is required for any appointment valued over $150.
Groups of 4 or more guests also require a deposit.
Offers & Coupons
All offers and coupons must be presented at the time of check-in.
Offers and coupons cannot be combined with any other promotion.
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